Sophia Mitchell
BI Support & Client Success
Sophia ensures that BiVoraHQ solutions continue to deliver value long after go-live. She works on onboarding, user support, and light configuration changes, helping non-technical users feel confident navigating reports, raising requests, and embedding BI into daily routines.
Experience
4+ years in BI support & customer
Office
Bristol, UK (Remote)
Quick You Email!
support@bivorahq.co.uk
Phone Number
44 7577 370541
Areas of Education
Sophia’s background combines business, communication, and analytics tools.
State University Of UK.
2012-2015
University of Leeds, UK
BA in Business & Management – emphasis on customer operations.
State University Of UK.
2016-2017
Professional Support Training
ITIL & customer success frameworks for technology teams.
State University Of UK.
2018–Present
BI Platform Training
Power BI administration, workspace management, and user enablement.
Areas of Skill
Skills that keep client environments stable and well-supported.